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Mustafa Erbay
Career · 4 min read · görüntülenme Türkçe oku

Building a Product vs. Marketing It: Which is Harder? A 20-Year

In my career, I've learned that the difference in difficulty between building a great product and marketing it isn't what we often think. Here are my.

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For years, I believed that simply writing code, getting servers up and running, and keeping systems operational was the hardest job. While designing complex workflows in a manufacturing ERP, resolving PostgreSQL’s WAL bloat issues, or protecting systems against DDoS attacks, I would always think, “This is it, the real challenge.” Technical problems have their own unique, usually logical, solutions.

However, at a certain point in my career, when I started developing my own products and bringing them to people, this perspective shifted. Technical issues can be solved, optimized, and progress within defined rules. Marketing, on the other hand, is a completely different world – often unpredictable and impossible to fully control.

In this post, with my 20 years of field experience, I want to share the challenges of building and marketing a product from my own perspective. In my opinion, the difference in difficulty between these two areas is much deeper than we often realize and is frequently overlooked.

The Sweet Difficulty of Building a Product: Tangible Engineering Victories

Building a product from scratch has always been an engineering challenge for me. Managing Linux services with systemd units, adjusting cgroup limits, optimizing GIN index strategies in PostgreSQL, or ensuring idempotency in an API… These are tangible, hands-on problems, and with the right knowledge, their solutions are generally clear.

When designing real-time operator screens in a manufacturing firm’s ERP or integrating AI-driven production planning algorithms, I knew that every problem I encountered had a solution. It might take me weeks, I might read documentation until the early hours of the morning, but eventually, that code would run, that system would come online, and users would use the product. The sense of accomplishment during this process was truly indescribable.

Developing financial calculators for my own side projects, integrating complex algorithms into a Vue or React frontend, or implementing native package integration with Flutter in my mobile app followed a similar process. I wrote code, tested it, debugged it, and eventually, something functional emerged. Even if I made a mistake, like a container being OOM-killed due to a sleep 360 command, I could understand why and fix it. It was a controllable loop.

The Invisible Wall of Marketing: Human Behavior and Uncertainty

This is where the real challenge begins. Even if you think you’ve built a perfect product, if no one knows about it or understands why they need to use it, that product has no value. I developed an Android spam blocker app; it was technically flawless, consumed minimal resources, and accurately detected spam calls. But after releasing it on the Play Store, it garnered only a handful of downloads. My months of effort were, in a way, wasted because it couldn’t reach anyone.

Marketing doesn’t have the logical flow of engineering. Capturing people’s attention, making them feel a need, and explaining how your product meets that need is more akin to art than science. Understanding why an ad campaign you ran failed can be much harder than finding an SQL injection vulnerability. There are metrics, of course (CTR, conversion rate), but predicting the human behavior behind them is nearly impossible.

On many occasions, I’ve witnessed something I thought was a “great feature, it’s bound to work!” receive absolutely no market interest. Or conversely, I’ve seen a detail I considered “meh” unexpectedly take off. This uncertainty requires a different mindset than the if-else logic I’m accustomed to in engineering. Marketing is the art of constant trial, error, and adaptation.

Trade-offs and Realities from My Perspective

In my opinion, the fundamental difference between building a product and marketing it lies in control and predictability. When building a product, you generally have control. With technical knowledge, experience, and the right tools, you can solve most problems. Issues like performance regressions, connection pool tuning, or VLAN tagging complexities can be isolated and fixed somehow.

However, in marketing, control is largely dependent on external factors: people and market dynamics. Like a BGP routing decision, your choices might be just one factor in the overall flow of the market. You can build a perfect ZTNA architecture, but if no one understands its benefits, or if your competitors pursue a much more aggressive strategy, your efforts might be in vain.

In my career, resolving a situation where voice packets were dropping due to incorrect DSCP marking with 3 different ISPs at a company’s exit had a clearer solution than the marketing team’s struggle to understand why a months-long campaign wasn’t yielding the expected impact. The root cause of the technical problem could be found and fixed. In marketing, sometimes you just have to say, “that’s part of it,” and keep trying.

Conclusion: Which Difficulty Weighs Heavier?

The lesson I’ve learned from my 20 years of experience is this: if building a product is “difficult,” marketing it is an “uncertain and exhausting” difficulty. Technical challenges can be brain-taxing but are usually rewarding because when you find the right solution, it works. The difficulty of marketing is more psychological; it doesn’t guarantee returns on your effort and requires constant struggle.

Therefore, to everyone who has a product idea or is developing their own product, I say: no matter how proficient you are with technical details, without a proper marketing strategy, your brilliant ideas and lines of code are destined to remain confined to your own computer.

What do you think? In your own experiences, was building a product or marketing it a bigger challenge? I’d love for you to share in the comments.

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Frequently Asked Questions

Common questions readers have about this article.

What steps should I take to transition from product building to marketing?
In my experience, the first step to transitioning from product building to marketing is to define your target audience and understand their needs. Then, you need to identify appropriate marketing strategies to effectively communicate the value of your product or service. When I was developing my own products, I tried to find and connect with my target audience using channels like social media and content marketing.
What should be considered when defining a marketing strategy?
When defining a marketing strategy, it's important to know your target audience, conduct competitor analysis, and choose suitable marketing channels. While marketing my own products, I reached my target audience using channels like social media platforms and content marketing. Additionally, gathering customer feedback and continuously updating marketing strategies is also crucial.
What are the advantages and disadvantages of building a product?
The advantages of building a product include solving tangible problems, where solutions are often clear with the right information, and achieving a sense of accomplishment when users utilize the product. The disadvantages are that resolving technical issues can be time-consuming, and sometimes unpredictable problems may arise. When building products, I prioritize product quality and user experience by considering these advantages and disadvantages.
What is the biggest challenge in the world of marketing?
The biggest challenge in the world of marketing is that it is often unpredictable and impossible to fully control. In the marketing world, I've faced challenges in understanding the target audience, defining appropriate marketing strategies, and continuously gathering customer feedback. However, to overcome these challenges, it's important to understand the ever-changing nature of the marketing world and adapt accordingly.
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Mustafa Erbay

Sistem Mimarisi · Network Uzmanı · Altyapı, Güvenlik ve Yazılım

2006'dan bu yana sistem mimarisi, network, sunucu altyapıları, büyük yapıların kurulumu, yazılım ve sistem güvenliği ekseninde çalışıyorum. Bu blogda sahada karşılığı olan teknik deneyimlerimi paylaşıyorum.

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