Career
Cross-Team Tension During a Crisis: An Incident Story
Explore the causes and consequences of cross-team tension during a critical incident, and the steps needed to manage it. Effective leadership…
#leadership
17 posts found.
Career
Managing a Security Vulnerability: A Leader's Hair Shirt
Learn the challenges and strategies of managing security vulnerabilities effectively as a leader. Use this guide to turn crises into opportunities.
Career
The Decision Log and Handoff Discipline During Incident Rotation
How a decision log, a steady handover rhythm, and a clean handoff flow keep context from getting lost when teams swap during long-running outages.
Career
Post-Change Verification Cadence: Smoke, SLO, and Rollback
Assuming the release is done is how you summon an incident. A practical framework for turning post-change verification into a cadence: fast smoke checks…
Career
Major Incident Management: Incident Commander and Runbook Practices
In big outages the largest risk isn't technical, it's coordination. How I drive MTTR down with the IC role, a steady comms cadence, and a practical runbook…
Career
Access Review and Privileged-Access Cadence in Operational Leadership
Moving privileged access past the 'who has it?' question into a working governance discipline built on JIT, break-glass, audit, and revocation.
Career
Mapping Risk with Pre-mortems Before a Change
Living through the failure in your head before going to production: pre-mortem cadence, a template, decision points, and operational leadership in practice.
Career
Balancing Operational Confidence and Speed with DORA Metrics
Keeping production confidence while increasing deployment speed: a practical management cadence and team rhythm that combines DORA metrics with SRE signals.
Career
Operational Readiness Review (ORR) Before Go-Live
Turning go-live from 'ship and pray' into something with clear risk, ownership, and rollback reflex: a practical ORR gate and checklist.
Career
Service Ownership (RACI) for On-call and Change Clarity
Cut incident duration caused by ownership ambiguity using a RACI-based service catalog: speed up on-call, change, and access decisions.
Career
An Exit Plan for Vendor Lock-in: Technical + Operational Contract
A practical framework that treats vendor lock-in not as 'fear' but a manageable risk, tying the exit plan into technical design and operational processes.
Technology
Change Brakes via Error Budget: Designing a Release Gate
How do I turn SLO and error-budget signals into a release gate that controls change without halting it? Field-tested thresholds and an operations flow.
Career
Stabilization Sprint After Major Incidents (7 Days)
A postmortem isn't enough: an operational framework for a focused 7-day sprint that closes alert, runbook, risk, and communication debt.
Career
A Lightweight RFC Process for Architecture Decisions
How to keep architectural consistency while moving fast: short RFCs, clear ownership, time boxes, and a paper trail of decisions.
Career
Evidence Collection Kit and Roles During an Incident
An evidence set, time standard, role assignment, and practical checklist to break the panic-driven 'SSH into one server' reflex.
Career
Minimum Viable Runbook Template and Incident Decision Points
A minimum template, thresholds, and practical examples for turning the runbook from a documentation pile into a tool that produces decisions during an incident.
Career
On-Call Rotation and Escalation Design: Operational Calm
Realistic on-call, escalation, and runbook design that reduces pager fatigue, speeds up decision-making, and clarifies incident communication.