Career
The Decision Log and Handoff Discipline During Incident Rotation
How a decision log, a steady handover rhythm, and a clean handoff flow keep context from getting lost when teams swap during long-running outages.
#process
5 posts found.
Career
Major Incident Management: Incident Commander and Runbook Practices
In big outages the largest risk isn't technical, it's coordination. How I drive MTTR down with the IC role, a steady comms cadence, and a practical runbook…
Career
Service Ownership (RACI) for On-call and Change Clarity
Cut incident duration caused by ownership ambiguity using a RACI-based service catalog: speed up on-call, change, and access decisions.
Career
Stabilization Sprint After Major Incidents (7 Days)
A postmortem isn't enough: an operational framework for a focused 7-day sprint that closes alert, runbook, risk, and communication debt.
Career
A Lightweight RFC Process for Architecture Decisions
How to keep architectural consistency while moving fast: short RFCs, clear ownership, time boxes, and a paper trail of decisions.